Halo FC Customer Support
Halo FC support is handled through the Halo FC resellers / VARs.
Utilize the Halo FC support page below to address issues with the Halo FC
software and / or any issues in the Halo FC marketplace.
The Halo FC marketplace will have support for all products and services
offered. The support may come from different Halo FC partners.
Example:
Halo FC OnRamp and Pillar: Supported by the reseller
Halo FC cloud provider products and services: Supported by the cloud provider or reseller
Halo FC ISV; Supported by individual software developers or reseller
We ensure that you have all the necessary tools to successfully utilize the cloud and all it has to offer.
We Deliver the Cloud, Not the Complexity
Frequently Asked Questions
Q: How do I contact a Halo FC Reseller?
A: Go to the Client Page and submit a request through our Request More Information link. We will review your information and match you with a recommended reseller.
Q: What Cloud Providers are in the Halo FC marketplace?
A: Check with your reseller to find all the Cloud Provider offerings.
Q: What other services are offered in the Halo FC marketplace?
A: Check with your reseller to find all the services available.
Q: If there is a service that I need that is not listed, how do I request it?
A: First request the service you need through your reseller. If there isn't a timely response from your reseller, please submit a request through our Request More Information link below. You may also contact us via email or phone. Our contact information is conveniently located on the contact page.
Q: My Halo FC On Ramp is not performing as expected, how do I get it fixed?
A: Contact your reseller to help you trouble shoot. Please be sure to provide them your current operating environment and software versions that are in use.
